Crown Motors has revised certain warranty terms for Hino vehicles. The revised terms have become effective from 4 October 2022 and and 22 April 2023.
According to the revised warranty terms, all car owners may carry out maintenance and repair services for your vehicle either through CML or a third party service provider.
In addition, we set out below a summarised comparison of the original and revised terms for your convenience. Please note that not all amendments made to warranty terms have been included below. Please review the complete revised warranty booklets applicable to your vehicle for full details.
| Original warranty terms | Revised/ additional warranty terms | |
|---|---|---|
| Owner's obligations | The vehicle must be serviced by Crown Motors Ltd (CML) during the period of warranty, at least every 10,000 km or every 6 months, whichever is earlier, in order for the warranty to be valid. | The vehicle must be serviced, at least every 10,000 km or every 6 months, whichever is earlier, during the warranty period. If damage is caused by failure to have the vehicle serviced, warranty claims for associated repairs may be rejected. |
| Accident damage rectification and repair work must be carried out by CML during the period of warranty in order for the warranty to be valid. | We recommend that accident damage rectification and repair work be carried out by CML. If damage is caused by any third party service provider, warranty claims for associated repairs may be rejected. No reimbursement will be made for repair, maintenance or other services provided by third parties. |
|
| What is not covered | n/a | The cost of repair of damage caused by repair, maintenance or other works performed by third parties other than CML. The cost of repair of damage caused by any failure of the owner to perform proper maintenance promptly and in accordance with service instructions and maintenance schedule, including the specified service intervals. |
Revised warranty booklets
- Warranty for New Hino Vehicle: https://www.crown-motors.com/warranty/Hino_Warranty_202108.pdf
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